International Journal of Physical Distribution & Logistics Management: Volume 21 Issue 4
Table of contents
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb007516. When citing the article, please…
Total Quality Management: The Strategic Advantage
Richard D. HamesTotal quality management is a new management philosophy that isconcerned with sustained ongoing improvement to organisational processesand the outcomes of those processes. It…
Elders Pastoral Distribution
Andrew KostaIn Australia the agricultural industry is experiencing majortrading difficulties. The project reported here was undertaken toinvestigate means of streamlining the operation of a…
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb007523. When citing the article, please…
Management Sophistication and Service Performance
Norman E. MarrThe degree of association between sophistication in distributionmanagement and service performance differs across industries. Whilethere are significant associations with some of…
Streamlining Your Shipping and Despatch
Paul MorrisDespatching efficiency is critical in transport‐dependentoperations. The article discusses the need first to define problems inan operation in terms of specific needs and then the…
Strategic Role of the Distribution Centre: How to Turn Your Warehouse into a DC
Tony BancroftWarehousing is “transportation at zero kilometres perhour”; distribution moves goods from source to end‐user in anearly continuous flow. The article outlines the changes in…
ISSN:
0960-0035Online date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Chee-Yew Wong
- Professor Ivan Russo