Internet Research: Volume 10 Issue 4

A qualitative study and model of the use of e‐mail in organisations

G. Ruggeri Stevens, J. McElhill

A huge upsurge in the growth of e‐mail is expected but there has been relatively little published advice on how to take a corporate view of electronic mail, despite demonstration…

The development of B2C e‐commerce in Greece: current situation and future potential

Dimitris Kardaras, Eleutherios Papathanassiou

The development of Internet applications for business use is expected to change the way organisations operate, and improve their customer services. However, the potential of the…

Developing usable Web sites – a review and model

Daniel Cunliffe

The number and range of organisations developing a Web site is growing rapidly. Many of these Web sites are developed in‐houseeven though the skills and resources required for…

Domain name and site hosting preferences: empirical evidence

Thomas O’Daniel, Chew Kok Wai

At the Multimedia University, Malaysia, a first‐year undergraduate course in electronic commerce was given the task of evaluating commercial Web sites. The existence of the host…

Use of query reformulation and relevance feedback by Excite users

Amanda Spink, Bernard J. Jansen, H. Cenk Ozmultu

Examines the use of query reformulation, and particularly the use of relevance feedback by users of the Excite Web search engine. A total of 985 user search sessions from a data…

Metacognitive research and development framework (MRDF) for Internet instructional science software

R. William Maule

This project developed and implemented a prototype WWW‐based instructional learning system modeled around a metacognitive research and development framework which mapped cognitive…

Knowledge work and telework: an exploratory study

Kaye Bentley, Pak Yoong

Describes a case research study into how knowledge workers adopt telework as an alternative work arrangement. It reports how knowledge workers in two New Zealand organisations…

Users of the world unite!

David G. Schwartz