Internet Research: Volume 28 Issue 3

Online reviews and impulse buying behavior: the role of browsing and impulsiveness

Kem Z.K. Zhang, Haiqin Xu, Sesia Zhao, Yugang Yu

Online reviews have shown important information that affects consumers’ online shopping behavior. However, little research has examined how they may influence consumers’ online…

Reviews’ length and sentiment as correlates of online reviews’ ratings

Maryam Ghasemaghaei, Seyed Pouyan Eslami, Ken Deal, Khaled Hassanein

The purpose of this paper is twofold: first, to identify and validate reviews’ length and sentiment as correlates of online reviews’ ratings; and second, to understand the…

Analyzing key influences of tourists’ acceptance of online reviews in travel decisions

Alain Yee Loong Chong, Kok Wei Khong, Teng Ma, Scott McCabe, Yi Wang

The purpose of this paper is to examine what influence travelers’ adoption of online reviews, and whether the online reviews will influence their travel planning decisions.

The impact of the uses and gratifications of tourist attraction fan page

Kevin K.W. Ho, Eric W.K. See-To

The fan page of social network site can be used as a platform for the tourist attractions to interact with their consumers. The purpose of this paper is to investigate how…

The influence of online cross-recommendation on consumers’ instant cross-buying intention: The moderating role of decision-making difficulty

Dong Hong Zhu, Ya Wei Wang, Ya Ping Chang

The purpose of this paper is to understand the effect of online cross-recommendation of products from e-retailers on consumers’ instant cross-buying intention, and compare the…

Empathy or perceived credibility? An empirical study on individual donation behavior in charitable crowdfunding

Lili Liu, Ayoung Suh, Christian Wagner

Researchers have called for the synthesis of divergent perspectives and the development of a theoretical model that examines individuals’ donation behavior in charitable…

Understanding knowledge management phenomena in virtual communities from a goal-directed approach

Shih-Wei Chou, Chia-Shiang Hsu, Jiun-Yan Shiau, Ming-Kung Huang, Yi Chou

The purpose of this paper is to understand the formation of knowledge management (KM) decisions, including intention for knowledge contribution and knowledge exploration. The…

Households’ valuation of new broadband networks: The impact of the perceived benefits of and access to e-services

Dominic Thomas, Adam Finn

While governments have invested in broadband infrastructure to ensure universal access, researchers argue that infrastructure alone does not guarantee internet use. The purpose of…

A factor-identifying study of the user-perceived value of collective intelligence based on online social networks

Sung-Shun Weng, Ming-Hsien Yang, Pei-I Hsiao

An important issue for researchers and managers of organizations is the understanding of user-perceived values of collective intelligence (UPVoCI) in online social networks (OSNs…

The contradiction of trust and uncertainty from the viewpoint of swift guanxi

Tao-Sheng Chiu, Wen-Hai Chih, Jaime Ortiz, Chia-Yi Wang

The purpose of this paper is to investigate the relationship between e-buyers and e-sellers in the context of the Chinese culture. It examines the relationships among swift…

Lemons problem in collaborative consumption platforms: Different decision heuristics chosen by consumers with different cognitive styles

Joonheui Bae, Dong-Mo Koo

Most of the research on collaborative consumption platforms (CCPs) has focused on motivational drives, and little research has been conducted on the problem of unbalanced…

A study of social media users’ perceptional typologies and relationships to self-identity and personality

Jin-Young Kim

The purpose of this paper is to explore and describe different viewpoints on the use of social networking sites (SNSs). It analyzes perceptional typologies of SNS users and the…

Mobile internet and consumer happiness: the role of risk

Ge Zhan, Zhimin Zhou

The purpose of this paper is to investigate the influence of mobile internet (MI) use and risk factors on MI happiness.

A risk worth taking? The effects of risk and prior experience on co-innovation participation

Kaveh Abhari, Elizabeth J. Davidson, Bo Xiao

Co-innovation networks face the important challenge of cultivating collective innovation outcomes while also preserving the interests of individual contributors. Addressing this…

Why people participate in the sharing economy: an empirical investigation of Uber

Zach W.Y. Lee, Tommy K.H. Chan, M.S. Balaji, Alain Yee-Loong Chong

The purpose of this paper is to examine the effects of inhibiting, motivating, and technological factors on users’ intention to participate in the sharing economy.