Internet Research: Volume 31 Issue 3

User compensation as a data breach recovery action: a methodological replication and investigation of generalizability based on the Home Depot breach

Hartmut Hoehle, Jia Wei, Sebastian Schuetz, Viswanath Venkatesh

In the aftermath of data breaches, many firms offer compensation to affected customers to recover from damaged customer sentiments. To understand the effectiveness of such…

Fear of missing out (FoMO) among social media users: a systematic literature review, synthesis and framework for future research

Anushree Tandon, Amandeep Dhir, Intesar Almugren, Ghada Naif AlNemer, Matti Mäntymäki

Research examining the “fear of missing out” (FoMO) is increasingly prominent, with a growing number of studies exploring this phenomenon. Despite the increased academic interest…

Social media advertising reactance model: a theoretical review

Honghong Huo, Zhiyong Liu, Qingfei Min

Research on social media advertising reactance (SMAR) is in the early stages. This paper intends to present a full picture of SMAR studies, introduce a comprehensive theoretical…

Girls in IT: intentionally self-excluded or products of high school as a site of exclusion?

Fanny Vainionpää, Marianne Kinnula, Netta Iivari, Tonja Molin-Juustila

The low number of women in the information technology (IT) field is a concern. The purpose of this paper is to examine the factors behind the exclusion of girls from the IT field.

Exploring the influence of multimodal social media data on stock performance: an empirical perspective and analysis

Hui Yuan, Yuanyuan Tang, Wei Xu, Raymond Yiu Keung Lau

Despite the extensive academic interest in social media sentiment for financial fields, multimodal data in the stock market has been neglected. The purpose of this paper is to…

Virtual trainer system: a tool to increase exercise participation and work productivity

Ron Chi-Wai Kwok, Alvin Chung Man Leung, Stanley Sai-chuen Hui, Clara Choi-Ki Wong

Due to lack of motivation, individuals often fail to perform regular exercise. In view of this, we developed a virtual trainer system (VTS) to encourage users to perform simple…

Together we create value: a study of a crowdsourcing community

Telin Chung, Kyuree Kim, Eonyou Shin

The present study aimed to examine the value creation process in an online forum community of a crowdsourcing company by analyzing members' interactions and network structures.

Impact of task characteristics on employee agility: the moderating effect of enterprise social media visibility

Mengyi Zhu, Yuan Sun, Anand Jeyaraj, Jie Hao

This study aims to explore whether and how task characteristics affect employee agility in the context of enterprise social media (ESM).

Avoiding the ask on social media: investigating how process-related factors influence SNS donation avoidance

Xiaodong Li, Chen Zhang, Juan Chen, Shengliang Zhang

The domain of monetary donation is evolving with the combination of professional donation platforms and social network sites (SNSs) in the agency process, potentially enhancing…

Intended audience and valence of electronic word-of-mouth on social media: a study of Dutch consumers

Gauze Pitipon Kitirattarkarn, Weiting Tao, Wan-Hsiu Sunny Tsai

This study aims to systematically evaluate the psychological factors of independent versus interdependent self-construal, self-evaluation motives of enhancement versus…

Does the type of mind wandering matter? Extending the inquiry about the role of mind wandering in the IT use experience

Michael Klesel, Frederike Marie Oschinsky, Colin Conrad, Bjoern Niehaves

This study sought to distinguish characteristics of cognitive processes while using information technology. In particular, it identifies similarities and differences between mind…

Public responses to employee posts on social media: the effects of message valence, message content, and employer reputation

Yeunjae Lee, Su Yeon Cho, Ruoyu Sun, Cong Li

This study examines the effects of employees' personal social media posts on external publics' online engagement and offline word-of-mouth (WOM) intentions about a company…

Effects of pride-tagged money and surprise-tagged money on online tipping

Pianpian Yang, Qingyu Zhang, Yuanyue Feng

With the rise of social media, online tipping has developed markedly in recent years. Drawing on emotional accounting, this research examined the effects of pride-tagged money…

How does internet usage affect the credit consumption among Chinese college students? A mediation model of social comparison and materialism

Xiaowen Zhu, Wei Ren, Qiang Chen, Richard Evans

The use of consumer credit by Chinese citizens has risen rapidly in the Internet era. The purpose of this paper is to predict a mechanism for credit consumption through Internet…

Exploring public mood toward commodity markets: a comparative study of user behavior on Sina Weibo and Twitter

Wenhao Chen, Kin Keung Lai, Yi Cai

Sina Weibo and Twitter are the top microblogging platforms with billions of users. Accordingly, these two platforms could be used to understand the public mood. In this paper, the…