Benchmarking: An International Journal: Volume 29 Issue 7

Antecedents and consequences of green supply chain management practices: a study of Indian food processing industry

Mohd Abdul Muqeet Maaz, Rais Ahmad, Arif Abad

This study aims to empirically test a comprehensive green supply chain management (GSCM) practices model. This paper incorporates green intellectual capital (GIC) and green supply…

Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion

Surajit Bag, Gautam Srivastava, Md Mamoon Al Bashir, Sushma Kumari, Mihalis Giannakis, Abdul Hannan Chowdhury

The first research objective is to understand the role of digital [artificial intelligence (AI)] technologies on user engagement and conversion that has resulted in high online…

Emerging challenges to greening of supply chains: an empirical study

Hemant Sharma

This study aims to investigate the greening practices adopted by micro, small and medium enterprises in India and recommend an empirically tested and validated green supply chain…

Multi-criteria decision-making toward supplier selection: exploration of PROMETHEE II method

Nishant Agrawal

Supplier Selection (SS) is one of the vital decisions frequently executed by numerous industries. In recent times, the number of suppliers has increased enormously depending on a…

SWOT analysis of Industry 4.0 variables using AHP methodology and structural equation modelling

Vineet Jain, Puneeta Ajmera, João Paulo Davim

Advanced digitalization techniques combined with artificial intelligence and automated robotic systems have created “Smart” organizations resulting in a new revolution in the…

Modelling interrelationships of quality management, information technology and entrepreneurial culture and their impact on performance from Indian IT enabled service SMEs

Rana Basu, Prabha Bhola

This paper attempts to empirically model and analyse interrelationships of quality management (QM), information technology (IT) and entrepreneurial culture (EC) with its impact on…

A remanufacturing inventory model to control the carbon emission using cap-and-trade regulation with the hexagonal fuzzy number

Ritu Arora, Anubhav Pratap Singh, Renu Sharma, Anand Chauhan

The awareness for protecting the environment has resulted in remanufacturing and recycling policies in manufacturing industries. Carbon emission is one of the most important…

Benchmarking the assessment of barriers to the admission of management education in India during the COVID-19 pandemic

Pradeep Kumar Tarei, Santosh Kumar

This paper proposes a decision-making framework for assessing various dimensions and barriers that have affected the admission process in management educational institutions…

What drives employee's involvement in corporate volunteering? Bright and dark side of consequences to organization

Srinivasan Sekar

This study assesses the relevance of both individual and contextual factors as an antecedent to employee participation in corporate volunteering (CV) activities and affective…

Supply chain resilience and business responses to disruptions of the COVID-19 pandemic

Usha Ramanathan, Olu Aluko, Ramakrishnan Ramanathan

At its peak, the COVID-19 pandemic has created disruption to food supply chains in the UK and for the entire world. Although societal changes created some resilience within the…

Does financial anxiety affect job insecurity? Exploring the relationship and moderation by gender, tenure and income in the Indian context during COVID-19

Priyanka Bhowmik, Mousumi Padhi, Subhra Pattnaik

Extant literature indicates the influence of anxiety on job insecurity (JI). However, the effect of financial anxiety (FA) on JI has received lesser attention. Further, there is a…

The influence of the quality criteria on the quality cost of suppliers in SMEs

Ehsan Masoudi, Arash Shahin

After quality costing, most companies do not know how to invest in supplier quality improvement. This study aims to develop a comprehensive model for the effect of supplier…