Benchmarking: An International Journal: Volume 30 Issue 3

Trends and patterns in pro-environmental behaviour research: a bibliometric review and research agenda

Muhammad Farrukh, Ali Raza, Adil Mansoor, Muhammad Shahid Khan, Jason Wai Chow Lee

The paper aims to analyse the current trends and set the future research agenda for pro-environmental behaviour (PEB) research.

Does COVID-19 reduce international cooperation in supply chain research between the US and China?

Qiang Wang, Min Zhang, Rongrong Li

The purpose of this research is to systematically analyze the existing literature of the supply chain to explore the impact of COVID-19 on the international cooperation in supply…

Investigating the barriers of blockchain technology integrated food supply chain: a BWM approach

Shahbaz Khan, Mohit Kant Kaushik, Rajeev Kumar, Waseem Khan

Blockchain is an evolving technology that has an impact on a variety of industries and related operations including food supply chain. There are several challenges associated in…

Performance assessment and ranking of socially responsible companies in India using FAHP, TOPSIS and Altman Z-score

A. Bhuvaneskumar, V.J. Sivakumar, Nancyprabha Pushparaj

The present study aims to determine and benchmark the performance of socially responsible companies (SRCs) in India based on the financial, value-added and combined performance…

Can organization team culture benchmark effective teams – performance management concerns, insights and HR implications

Hardik Shah, Shilpa Jain, Vipul Jain

Teams have become the dominant mode of work in contemporary organizations and critical for successful completion of various tasks, projects and overall organizational…

Evaluating logistics outsourcing: a survey conducted with Brazilian industries

Kaique Doratiotto, Jose Geraldo Vidal Vieira, Lucas Eric da Silva, Luiz Paulo Fávero

This research aims to evaluate the factors that influence logistics outsourcing, including the impact of logistics outsourcing on measuring companies' logistics performance. This…

Total quality leadership and organizational innovativeness: the role of social capital development in American schools

M. Birasnav, Swapna Bhargavi Gantasala, Venugopal Prabhakar Gantasala, Abhishek Singh

The purpose of this study is to explore the relationship between total quality leadership, social capital development and organizational innovativeness in the school environment…

Research themes in machine learning applications in supply chain management using bibliometric analysis tools

Syed Asif Raza, Srikrishna Madhumohan Govindaluri, Mohammed Khurrum Bhutta

This paper conducts a Systematic Literature Review (SLR) of Machine Learning (ML) in Supply Chain Management through bibliometric and network analysis, the authors are able to…

A fuzzy-based competitiveness assessment tool for construction SMEs

Ahmed Khouja, Nadia Lehoux, Yan Cimon

In highly competitive industries such as the construction sector, companies with limited capabilities struggle to maintain their current standing, let alone acquire more market…

The effect of logistical immediacy on logistics service providers' (LSPs') business

Mauro Vivaldini

This study discusses the influence of logistical immediacy on logistics service providers' (LSPs’) business. Specifically, its role in the face of the emerging business scenario…

How do the technological capability and strategic flexibility of an organization impact its successful implementation of Industry 4.0? A qualitative viewpoint

Michael Sony, Jiju Antony, Olivia Mc Dermott

Industry 4.0 (I 4.0) consists of numerous digital technologies applied in organizations strategically to add value to the customer. Different organizations have varying degrees of…

A multi-stage method to determine organizational constraint structure and its application in a steel plant in India

Saroj Kumar Singh, Alok Raj, J. Ajith Kumar, Cyril Foropon

The purpose of this paper is to identify potential constraints and determine the constraint structure in a steel manufacturing plant. “Potential constraint” is defined as a factor…

A review of reverse logistics and closed-loop supply chains in the perspective of circular economy

Anurag Mishra, Pankaj Dutta, S. Jayasankar, Priya Jain, K. Mathiyazhagan

This paper presents a systematic literature review of the various aspects of reverse logistics (RL) and closed-loop supply chains (CLSC) in implementing and achieving circular…

Consumer behaviour towards storage, disposal and recycling of e-waste: systematic review and future research prospects

Sonal Thukral, Deep Shree, Shakshi Singhal

With the rapid increase in the consumption of electrical and electronic innovations, responsible management and recycling of electronic waste (e-waste) or waste electrical and…