Table of contents - Special Issue: Organizations and Digital Work in Contemporariness
Increasing customer service efficiency through artificial intelligence chatbot
Ivan Martins De Andrade, Cleonir TumeleroThis study investigated the contribution of artificial intelligence (AI) to the efficiency of customer service. This study contributes to services technological innovation in…
Faculty experience and digital platforms in education
Vanessa Martins dos Santos, Adrian Kemmer Cernev, Guilherme Marzol Montandon Saraiva, Adriano Gonçalves BidaDigital platforms have enabled the emergence of new business models by transforming the competitive scenario, labour, traditional management activities and strategies of the…
Flexibilization and precarization of working conditions and labor relations in the perspective of app-based drivers
Jeová Torres Silva Júnior, Jailson Santana Carneiro, Patrick Wendell Barbosa Lessa, Carlos Leandro Soares VieiraThe challenges of the growth of the sharing economy are becoming more and more noticeable and urgent, especially concerning labor relations (e.g. uberization). The purpose of this…
The influence of telework and management controls on the congruence of civil servant objectives
Edicreia Andrade Dos Santos, Jonatas Dutra Sallaberry, Alcindo Cipriano Argolo MendesThe purpose of this study is to analyze the influence of telework and management control systems (MCSs) on the congruence of civil servant objectives in the Brazilian justice…
The circular economy and Industry 4.0: synergies and challenges
Tiago Hennemann Hilario da Silva, Simone SehnemThe proposal is to answer the following question: based on previous studies, which are the new paths and challenges related to the circular economy (CE) and Industry 4.0 (I4.0)…
ISSN:
2177-8736Online date, start – end:
2018Open Access:
open accessEditor:
- Adriana Marotti de Mello