Reference Services Review: Volume 27 Issue 1

Starting a library‐based university press

David F. Kohl

While university presses are relatively common, particularly in Association for Research Libraries institutions, the identity and organizational location of the university press…

Right‐wing opposition to Bill Clinton and his presidency: an annotated bibliography

Allan Metz

President Bill Clinton has had many opponents and enemies, most of whom come from the political right wing. Clinton supporters contend that these opponents, throughout the Clinton…

A marketing approach to the design of education programs for undergraduates

Bonnie Cheuk

Shows that undergraduates do have needs for user education programs but that existing programs are not well designed to meet these needs. Suggests that if librarians can better…

Academic library user education in China

Ping Sun, Hannelore B. Rader

The role of academic libraries is changing and expanding in China. Education reform in higher education has initiated many changes in the universities. Developing information…

Laser lights or dim bulbs? Evaluating reference librarians’ use of electronic sources

Jeanie M. Welch

The proliferation of electronic sources in reference departments has made them increasingly important in providing reference service to library patrons. These sources include the…

Outsourcing in academic libraries: a selective bibliography

Claire‐Lise Bénaud, Sever Bordeianu

The current library outsourcing debate began in 1993 when Wright State University completely outsourced its cataloging operation. It reached a new high in 1995 when the Hawaii…

A computerized final exam for a library skills course

Chris Niemeyer

In the fall of 1997 and again in the fall of 1998, the Iowa State University Library administered a computer‐based final exam to a special section of the library’s mandatory…