Reference Services Review: Volume 31 Issue 1
Reference and instructional services for libraries in the digital age
Table of contents
Thinking deeply about the future
Ilene F. RockmanPosits that libraries have planned ahead and taken their services to where users require them most rather than becoming too insular or denying users the chance to learn in a…
The future of reference: an introduction
Carol M. TobinThe Reference and User Services Association (RUSA) of the American Library Association held a program at the 2002 Annual ALA Meeting on “The future of reference services”. Five…
On the desirableness of personal relations between librarians and readers: the past and future of reference service
David TyckosonPresents a strong argument that the future of reference is part of an evolutionary process and that, by understanding the relationship of reference service to the library and of…
Technology, cluelessness, anthropology, and the memex: the future of academic reference service
James RettigThe future of the academic library and the future of reference service are inextricably interdependent. These include information technology, the role of the library as place…
What is reference for?
Joseph JanesMuch discussion has taken place about the future of reference work and its place within the library and the emerging information environment. It seems reasonable, then, to reflect…
Reference futures: outsourcing, the Web, or knowledge counseling
Jo Bell WhitlatchThree possible scenarios for the future of reference services are described: outsourcing, the Web, and knowledge counseling. The ability to design reference services that users…
The future of reference: point‐of‐need reference service: no longer an afterthought
Anne Grodzins LipowMakes a strong case for reference librarians to invent their futures, urging them to promulgate new images of the work they perform. "Looks back" at reference librarianship from…
Scenario planning for the future of reference: five white papers posit the future and raise the bar for us all
Sarah Barbara WatsteinProvides an examination of conference papers as illustrations of scenario planning in action. Includes a summary of each author’s understanding of whether or not reference…
The future of reference: get real!
Cheryl LaGuardiaThis paper takes a pragmatic practitioner’s view of the future of reference. It discusses five issues that need to be addressed for reference to advance logically: designing the…
The future of reference: the intersection of information resources, technology and users
John V. RichardsonProvides a reflective essay on the five papers, and notes that the authors each address the intersection of three concepts: information resources, technology, and users. Points…
Using virtual reference transcripts for staff training
David WardThe technology of virtual reference software has created new opportunities for libraries to examine the reference interview and consider its role in their institutions. The…
Chat: from the desk of a subject librarian
Susan PorterOff‐campus students at La Trobe University are a growing group who do not always receive assistance through information literacy classes, or at their time of need. Previous…
Information literacy and Writing across the Curriculum: sharing the vision
James K. ElmborgPoints out the similarities and differences between library instruction and writing instruction in the higher education curriculum. Notes that information literacy librarians can…
Integration of information literacy skills into business courses
Vicki FeastUsing content analysis and staff interviews, this study evaluated the impact of an action plan that aimed to assist in integrating information literacy skills into teaching and…
Surviving and thriving in academia: a selective bibliography for new faculty members
Deborah LeeThe transition from graduate student to new faculty member can be an exciting and challenging period in an academic career. New faculty members must successfully balance service…
ISSN:
0090-7324Online date, start – end:
1973Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Ms Sarah Barbara Watstein