Table of contents
Wella, Unilever and “PharmaCorp” have mixed experiences with KM: But is knowledge management really worth it?
We’ve all heard the story of how one manager tapped into a knowledge source within his organization, followed it up and saved the business $20,000 based on this knowledge…
Inside the intranets at BA and Glaxo: How technology is facilitating change
For most airlines, the last 12 months have proved to be some of the hardest their balance sheets are ever likely to suffer. Big names have gone, even bigger ones are balancing on…
How Citigroup and Nomura are coping after the banking boom: Global banks – restructuring in the face of economic adversity
Times are tough at present for Citigroup, the world’s largest bank. As if low market prices, eroded investor confidence and outstanding loans worth billions to the financially…
Beating the tech sector blues: Dell, Intel and Samsung spend their way out of trouble
Over the past two years most leading technology stocks have halved in value according to Business Week. For tech firms, the competitive landscape has become as barren and…
Three steps to strategic heaven: Watching the opposition
The CEO of an American store company visits a competitor’s outlet every week. Tom Sternberg, of Staples, then shares his observations via e‐mail with the rest of his management…
How Chase Manhattan made BPR fit the bill: Is the status quo an option?
The idea that businesses faced with the need for radical change should eschew performance improvement projects is clearly nonsense. However, it has been estimated that almost 70…
The reasons behind Motorola’s success in China: What makes Chinese joint ventures a success
By the end of June 1997 there were over 200,000 joint ventures registered in China. The attractions are obvious: cheap labor, a huge market and the chance to make significant cuts…
E‐business options: E‐business strategies at Nestlé, Barnes & Noble, Merrill Lynch and AOL
Setting objectives and developing a strategy may have seemed very mundane to those dotcom entrepreneurs of the late 1990s who thought they were going to change the face of…
The future of prototyping – virtually: New technology has far reaching strategic implications
Design and manufacturing technology has advanced rapidly over the past 20 years, and the increasing pace of change shows no sign of letting up. In that time CAD/CAM and 3D…
Innovation beats acquisition: Study finds that R&D and capital investment is the more effective way to increase shareholder value
The fact that UK companies, in general, under invest in R&D as compared to international competition is probably no surprise. That many UK CEOs have tended to look for a quick fix…
ISSN:
0258-0543Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Miss Emma Steele