The International Journal of Logistics Management: Volume 1 Issue 1

Logistics: Perspectives for the 1990s

Bernard J. LaLonde, James M. Masters

The decade of the 1980s has been witness to a long period of stable, sustained economic growth in the American economy, with moderate inflation, favourable interest rates, and…

Controlling Input: The Real Key to Shorter Lead Times

Timothy D. Fry

Operations managers are now more than ever acutely aware of the importance of Manufacturing Lead Times (MLT). Tremendous advantages such as increased flexibility, increased…

Barriers to Globalization: Is Global Distribution Possible?

Walter Zinn, Robert E. Grosse

Scholars and managers in international distribution have advocated a global approach to distribution as the best strategy to cope with the globalization of markets. This research…

Controlling the Logistics Pipeline

M.J. Ploos van Amstel, David Farmer

One of the outcomes of the fiercely competitive business environment of the late 1980s and early 1990s has been the increasing attention which has been paid to logistical issues…

Logistics Performance in Europe: The Challenge of 1992

James Cooper, Michael Browne, Melvyn Peters

The market for logistics services in Europe is undergoing unprecedented change. Not only is it being affected by world‐ scale developments, such as the globalization of…

Buyer ‐ Seller Relations: Improving the Effectiveness of Materials Supply

Roland B. Hellberg, M.M. Øyvind Engh

The aim of this paper is to present some basic theoretical ideas for achieving a more effective materials supply and a summary of the experiences gained from a research study…

Managing the Service Mix: After Sale Service for Competitive Advantage

Hervè Mathe, Roy D. Shapiro

More and more, customer service is proving to be a source of competitive advantage for manufacturing firms, enabling leaders to remain ahead of the pack and providing the added…