Table of contents
Communication practices of US elected and non‐elected officials : Toward a new model of government communication
Brooke Fisher Liu, Abbey Levenshus, J. Suzanne HorsleyThe purpose of this study is to refine and expand an emerging US government communication model, the government communication decision wheel, by testing the differences between…
Organizational roles enacted by healthcare fundraisers: A national study testing theory and assessing gender differences
Richard D. Waters, Kathleen S. Kelly, Mary Lee WalkerThe purpose of this study is to examine Kelly's proposed fundraising roles scales to describe the daily activities of male and female fundraisers.
Managing political crisis: an interactional approach to “image repair”
Göran Eriksson, Mats ErikssonThe purpose of this paper is to extend the image repair theory by focusing on the largely ignored context of the face‐to‐face communication. The paper offers an exploratory study…
Amazon.com's Orwellian nightmare: exploring apology in an online environment
W. Timothy Coombs, Sherry J. HolladayThe purpose of this paper is to contribute to understanding of crisis communication application and theory by analyzing online reactions of discussion board participants to assess…
The “greening” of the annual letters published by Exxon, Chevron and BP between 2003 and 2009
Fanny DomenecThe purpose of this paper is to focus on the “green communication” of Exxon, Chevron and BP with a view to studying how they assert environmental values.
Corporate and organisational diplomacy: an alternative paradigm to PR
Jim MacnamaraA number of scholars including Benno Signitzer and Jacquie L'Etang have proposed public diplomacy as an alternative model to describe and/or inform the practices of public…
ISSN:
1363-254XOnline date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Jesper Falkheimer