Advanced
search

Prelims

Fons Trompenaars (Trompenaars Hampden-Turner Consulting, The Netherlands)
Peter Woolliams (Anglia Ruskin Cambridge, UK)

New Approaches to Recruitment and Selection

ISBN: 978-1-83797-762-8, eISBN: 978-1-83797-759-8

Publication date: 29 January 2024

pdf (1.5 MB) ePub (248 KB) Article view Figure view Cited (12) cite article

Citation

Trompenaars, F. and Woolliams, P. (2024), "Prelims", New Approaches to Recruitment and Selection, Emerald Publishing Limited, Leeds, pp. i-ix. https://doi.org/10.1108/978-1-83797-759-820241020

Publisher

:

Emerald Publishing Limited

Copyright © 2024 Fons Trompenaars and Peter Woolliams

Half Title Page

NEW APPROACHES TO RECRUITMENT AND SELECTION

Series Page

THE NEW BUSINESS CULTURE SERIES

Forthcoming in the series

  • New Approaches to Flexible Working

  • New Approaches to Creating a Culture of Innovation

  • New Approaches to the Digitalisation of Business

  • New Approaches to the Management of Change

  • New Approaches to Leadership

Title Page

NEW APPROACHES TO RECRUITMENT AND SELECTION

BY

FONS TROMPENAARS

Trompenaars Hampden-Turner Consulting, The Netherlands

AND

PETER WOOLLIAMS

Anglia Ruskin Cambridge, UK

United Kingdom – North America – Japan – India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Emerald Publishing, Floor 5, Northspring, 21-23 Wellington Street, Leeds LS1 4DL.

First edition 2024

Copyright © 2024 Fons Trompenaars and Peter Woolliams.

Published under exclusive licence by Emerald Publishing Limited.

Reprints and permissions service

Contact: www.copyright.com

No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. No responsibility is accepted for the accuracy of information contained in the text, illustrations or advertisements. The opinions expressed in these chapters are not necessarily those of the Author or the publisher.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-83797-762-8 (Print)

ISBN: 978-1-83797-759-8 (Online)

ISBN: 978-1-83797-761-1 (Epub)

Contents

List of Tables and Figures vii
About the Authors ix
Rationale for the Series xi
1. The Changing World of Work 1
2. How it Used to Be 7
3. Ongoing Difficulties in Hiring 11
4. Assessing Applicants 13
4.1. Early Methods 13
4.2. Candidate Profiling 14
5. Seeking to Make Assessment Free of Cultural Bias 19
5.1. Our Validation Studies 19
5.2. Limitations of Linear Models 25
6. The Hay System for Evaluation 31
6.1. The Role of Job Descriptions 31
6.2. Evaluation Based on Cultural Type 34
7. Changing Values of the Labour Market 37
8. The Advance of Technology 41
8.1. Filtering Applications 41
8.2. Savvy Job Seekers and Filtering Employers 44
9. And Now We Have Robotic Systems 45
9.1. Dumb Systems?45
9.2. Unintended Bias?47
9.3. How You Ask Your Question 48
9.4. Job Seeker’s Interest in Software for Job Searching 51
10. I Quit 53
11. Summary – The Key Challenges for Hirers and Job Seekers 57
12. The Need for a New Approach 61
12.1. The Battle of Values and Purpose 61
13. Our New Framework 63
14. Improving Assessment and Selection 67
14.1. From the Organisation’s Perspective 67
14.2. From the Job Applicant’s Perspective.72
15. Leadership Free of Cultural Bias 75
15.1. Antagonising Individuals Who are Alcoholics 77
16. Career Developing/Supporting Cultures 79
17. Marriages Not Weddings 83
17.1. Our Online Companion APP 83
18. Applying Our Logic to Your Job Interview 91
19. The Future? 99
Appendix 101
Index 103

List of Tables and Figures

Table 1. Example of Personality Preferences by Country 17
Table 2. The Classic Macro-generational Groupings 38
Table 3. Extended Generation Groupings 38
Table 4. Ambiguity in Interpreting Data 48
Table 5. IKEA Meta Dilemmas for Recruitment 84
Table 6. Meta-dilemma for Job Applicants Is 84
Table 7. Organisation Competing Demands 85
Table 8. IKEA and Job Seekers Reconciling Competing Demands 88
Fig. 1. Reconciling Competing Demands 21
Fig. 2. Scoring Grid 22
Fig. 3. Reconciling Powers of Imagination with a Sense of Reality 23
Fig. 4. Reconciling Feeling with Thinking 25
Fig. 5. Limitations of Linear Scales 26
Fig. 6. Reconciling from x to y 26
Fig. 7. Not Reconciling Competing Demands 26
Fig. 8. Partially Reconciling 26
Fig. 9. Examples of Varying Degrees and Directions of Reconciliation 28
Fig. 10. Corporate Culture Stereotypes 34
Fig. 11. Unsupervised AI Systems Trapped at Sub-optimal Solutions 42
Fig. 12. Forward-thinking Question 49
Fig. 13. Reflection-thinking Question 50
Fig. 14. Leaving Jobs in Different Sectors 54
Fig. 15. Conventional Assessment Approaches for Different Corporate Cultures. 68
Fig. 16. Basic Cultural Dimensions Profile 76
Fig. 17. Blood Groups Metaphor 85
Fig. 18. Reconciling Individual and Team 89
Fig. 19. Reconciling Team and Individual 90

About the Authors

Fons Trompenaars, PhD, is Director of Trompenaars Hampden-Turner (THT) Consulting, an innovative centre of excellence on intercultural management. He is the world’s foremost authority on cross-cultural management and is author of many books and related articles. He is CEO of THT Consulting and Culture Factory and Visiting Professor at The Free University of Amsterdam.

Peter Woolliams, PhD, is Professor Emeritus of International Management at Anglia Ruskin Cambridge (UK) and is partner in Trompenaars Hampden-Turner (THT) Consulting and its technical subsidiary Culture Factory. He has collaborated and published jointly with Fons over some 25 years. He has worked with Fons to develop a whole series of diagnostic apps and profiling tools and cultural databases which has led to the creation of the intellectual property of THT Consulting.

Rationale for the Series

The business environment continues to change ever more rapidly. Established practice is constantly challenged in our post-COVID, climate changing, technology driven world leading to the further proliferation of digitalisation, new flexible ways and places of working, leadership styles, diversity, etc. All areas of business and management are finding that traditional frameworks for organisation design, marketing, HR and other functional disciplines no longer provide models for best practice. Not only driven by such changes in the external environment but together with the differing value systems of younger generations there is an urgent need to provide new frames of reference that can help formulate new business strategies while synergising with the career aspirations of the labour market.

‘The new business culture’ is a series of micro-books with each addressing an area of business and management that seeks to demonstrate how and where established traditional models and frameworks are no longer providing optimum frameworks for purpose that informs the range of subject areas discussed. The authors offer new approaches that transcend convention.

In this series of volumes, each distils the essential elements of a key topic and retains focus and purpose and seeks to offer new approaches to overcome the limitations of existing practice.

The content and new concepts therein originate from the synergy between the authors own fundamental research (including supervision of PhD students) triangulated with evidence and application from their extensive client base in their consulting practice. (THT Consulting, Amsterdam).

Purchase of each volume in the series includes exclusive access to a corresponding companion App. Each App enables readers to explore the application of specific concepts in further detail for individual volumes and what it means for them and/or their organisation.

Manage cookies

We’re listening — tell us what you think

Join us on our journey