Strategic Direction: Volume 23 Issue 6

Growth in the specialist mortgage market

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Goldman Sachs' golden touch: Investment bank's secrets of success

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Building brand values through internal marketing: Starting with service in the UK banking industry

Reviews a paper which offers the findings of interview research into internal marketing (IM) in banking, arguing that IM is an essential basis for brand building in service…

An interview with Peter Kelly: Interview by Alistair Craven

The aim of this paper is to explain the strategy and policy being led by Peter Kelly, Head of the Financial Inclusion Team at Barclays.

Governing the corporates: Regulation and fairness in the UK

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Chief executives you can bank on: But will leadership factor pay dividends for financial giants?

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Competitive banking: Loyal customers lead to long‐term growth and profitability

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

An interview with Zahirul Hoque: Interview by Sarah Powell

The aim of this paper is to discuss the lack of harmonization between US rules‐based and European principles‐based approaches to accountancy standards.

Wells Fargo and First Direct lead the way in the banking sector: Finding success by focusing on retail

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

The retail banking industry in 2015: Trends and strategies to focus on and develop

Reviews the latest management development across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Funding ethical causes is no joke: Banks find profit in morality and sustainability

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

An interview with Arkadi Kuhlmann: Interview by Rachel Brown

The aim of this paper is to describe how a nation full of spenders were encouraged to become a nation full of savers

Isle of Man: a niche with an edge

UK bank services for small business: how competitive is the market?

Another door opens: how China is ushering its biggest bank to market

Hats off: big bank still brings scale and innovation to finance in London

Beat the deadline (financial services companies' compliance with the Markets and Financial Instruments Directive (Mifid))

The business opportunity of Basel 2 (Basel Capital Accord and document storage)

Netting profits (internet financial services)

What's on the web

Other People's Money the Revolution in High Street Banking

Opening Japan's banks

Strategic decisions regarding the vertical integration of human resource organizations: evidence for an integrated HR Model for the financial services and non-financial services industry in Germany, Austria and Switzerland

Diary

Abbey ups the ante (mortgages)