Journal of Communication Management
Issue(s) available: 109 – From Volume: 1 Issue: 1, to Volume: 28 Issue: 1
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The student as stakeholder: how the altruism of university social responsibility (USR) campaigns impacts student relationships
Virginia Harrison, Jordan Morehouse, Brandon BoatwrightThe purpose of this study is to expand corporate social responsibility research in communication management by understanding the dynamics of university social responsibility…
PR capacity on corporate boards: claiming the CSR and ESG responsibility?
Timothy PenningThe modern corporation is evaluated by many measures that go beyond profit, which was the emphasis for years previously. Today’s corporation is weighed against expectations of…
Understanding tensions in strategic communication practices: a strategy-as-practice study of the music industry
Jessica Edlom, Per SkålénIn this study, we applied the strategy-as-practice (SAP) framework to analyse strategic communication practices. SAP implies approaching strategy as something that organisational…
CSR in times of crisis: why CSR activities can be both a blessing and burden during an organizational crisis
Thomas Koch, Benno Viererbl, Johannes Beckert, Juliane KeilmannWhen a crisis occurs, do corporate social responsibility (CSR) activities protect organizational reputation by buffering negative effects or do CSR activities intensify negative…
Watchful waiting: public relations strategies to minimize and manage a fake news crisis
Cheryl Ann Lambert, Michele E. Ewing, Toqa HassanFake news stories have become a central element of crises that corporate public relations practitioners have confronted. Whether such stories are rumors, outright lies or…
Dealing with risk in stakeholder dialog: identification of risk indicators in a public service media organization's conversation and discourse with citizens
Christian Schwägerl, Peter Stücheli-Herlach, Philipp Dreesen, Julia KrasseltThis study operationalizes risks in stakeholder dialog (SD). It conceptualizes SD as co-produced organizational discourse and examines the capacities of organizers' and…
Work in transition: exploring pandemic-displaced employees' communication
Justin Walden, Cheng ZengThis paper sought to understand the communication activities of employees who were required to work from home because of the COVID-19 pandemic. The authors examined the…
Business models for communication departments: a comprehensive approach to analyzing, explaining and innovating communication management in organizations
Ansgar Zerfass, Jeanne LinkThe question of whether and how communication departments contribute to organizational value creation has rarely been addressed in research. Such evidence is crucial, however, as…
Tackling societal challenges as opportunities: a case study of a Swiss foundation's value-creating function
Nadine Strauß, Markos MpadanesIn today's risk society, foundations are essential for sustaining democracies. However, the proof of a value-creating function of foundations is rarely assessed. Therefore, this…
Voicing the organization on social media: towards a nuanced understanding of coworker voice and sources of control
Rickard Andersson, Mats Heide, Charlotte SimonssonThis article aims to (1) increase the knowledge of how coworkers experience voicing the organization on external social media and (2) deepen and nuance the knowledge of the…
Corporate science communication: a compound ideological and mega-ideological discourse
Damion Waymer, Theon E. HillThe purpose of this paper is to contribute to science communication literature by further highlighting the underexplored role of organizational and corporate perspectives in…
Can gamification affect the advertising effectiveness in social media?
Reihaneh Alsadat Tabaeeian, Shakiba Rahgozar, Atefeh Khoshfetrat, Samira SaedpanahThe purpose of this paper is to investigate how gamification in advertising affects the effectiveness of advertising on social media.
Prospects and risks of digitalization in public relations research: mapping recurrent narratives of a debate in fragmentation (2010–2022)
Jannik Kretschmer, Peter WinklerThe debate on digitalization in the public relations (PR) literature has fragmented considerably over the past decade because of its focus on upcoming media-technological…
Transparency ideals in online PR: between dialogue, control and authenticity
Philip WamprechtsamerThis paper aims to systematically unpack the ideal of organizational transparency by tracing the concept's origins in the era of Enlightenment. Based on a genealogical…
Do information disputes work: the effect of perceived risk, news disputes and credibility on consumer attitudes and trust toward biotechnology companies
Holly K. Overton, Fan YangThis study examines a controversial issue (biotechnology) and how news disputes about misinformation related to the issue impacts individuals' attitudes toward a biotechnology…
A revised digital media–arena framework guiding strategic communication in digital environments
Mark Badham, Vilma Luoma-aho, Chiara ValentiniThis paper refines the Digital Media–Arena (DMA) framework to address the diversity of stakeholders contributing to the production, (re)appropriation and (re)distribution of…
Communicating a sense of safety: the public experience of Swedish Police Instagram communication
Jens Sjöberg, Cecilia Cassinger, Renira Rampazzo GambaratoThe research aim of this article is to generate novel insights into how public sector organizations (PSOs) strategically communicate with the public about critical issues on…
Argumentation strategies in lobbying: toward a typology
Irina Lock, Scott DavidsonThis paper develops a typology of argumentation strategies used in lobbying. Unlike in other strategic communication functions such as crisis or risk communication, such…
Navigating moral minefields in a VUCA world: the contribution of moral foundations theory to strategic communication research and practice
Timo LenkIn today's volatile, uncertain, complex, and ambiguous world, organizations deal with fragmented publics in contested public spheres. At the core, public opinion is not so much…
Framing the strategic R&D paradigm shift in Big Pharma: a content analysis of pharmaceutical annual reports
Mary E. Schramm, Katie R. Place, Alexander V. LaskinBetween 1985 and 2000, the six largest US pharmaceutical firms entered a very active period of partnerships with other pharmaceutical firms to expand their knowledge of…
ISSN:
1363-254XOnline date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Jesper Falkheimer